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Thursday, July 29, 2004

Pride of the Supermarket Workers

This morning while doing the usual food shopping for work at Ralph's I passed a store manager, a supervisor, and a stock boy and overheard the following:

SB: We need more of these black shirts.
SUPER: Yes, I ordered some the other day,
SB: The kind with the store logo.
SUPER: Yeah.
MGR: It's like Derek Jeter.  When he puts those pinstripes on, there's pride and tradition and a real commitment to a great organization.  That's what we need.
SB: Yeah, we need more of these black shirts.

As I walked the aisles I was asked a few times by various workers if I needed any help finding anything.  This is a constant feature at this Ralph's: workers engaged in helping customers.  And they always seem genuinely interested.  But when I paid for my groceries, I specifically looked for, but didn't see, the swelling of Ralph's pride in the cashier's chest.  Maybe that's because the company locked out the cashiers and stock people for six months recently, and has been trying to screw with their wage and benefits. 

I don't think more black polo shirts with Ralph's logos will make them care too much about the company.  But they do alright by me, the customer, and that's all I ask for.

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